Store managers do not need to constantly check the administration panel or e-mail to notice a new order. Order information can be delivered directly to a working Telegram channel or group.
Telegram Order Informer for JoomShopping 5+ automatically sends notifications about new orders and order status changes to a selected Telegram channel or group.
New order — immediately in Telegram.
Managers can see new orders faster and start processing them without constantly monitoring the JoomShopping administration panel.
New orders
A Telegram notification is sent when a new JoomShopping order is created.
Order status changes
The informer can also notify managers when the status of an order changes.
Only the order information you need
The settings allow you to define which order data should be included in Telegram notifications.
This makes it possible to keep messages focused on the information managers need to start processing an order without unnecessary details.
Telegram channel or working group
The extension works through your own Telegram bot.
After the bot is connected, the system detects the available channels and groups where it has been added, and the administrator selects where notifications should be sent.
This is especially convenient when orders are handled by a team: all members of the working group can immediately see a new order.
What you need to connect Telegram
To use the extension, create your own Telegram bot and add it to the channel or group where order notifications should be delivered.
Setup takes several straightforward steps:
-
Open
@BotFather
in Telegram and create your own bot by following its instructions.
-
After creation, save the Token (API key) — it is required to connect your website to the bot.
-
Create a Telegram channel or group and add the bot to it.
-
Grant the bot administrator permissions. For a group, this needs to be done manually.
-
Send any message to the channel or group to initialize the connection.
-
Enter the Token in the extension settings on your website and save the configuration.
-
The available channels and groups containing your bot will then appear in the settings. Select where order notifications should be delivered.
No separate Telegram service or complex integration is required.
You use your own Telegram bot created through BotFather, and the extension connects it to JoomShopping.
For faster order processing
Telegram Order Informer is especially useful when managers do not spend the entire working day inside the store administration panel.
Notifications can help the team react faster when they need to:
- check product availability;
- contact the customer;
- clarify shipping or payment details;
- confirm an order;
- track order status changes.
Together with Deferred Payment
If the store verifies an order before allowing the customer to pay, Telegram notifications work well together with
Deferred Payment for JoomShopping 5+
.
The manager immediately receives information about the new order, verifies it, and can continue processing it according to the store's workflow.
Together with OneStepCheckout
For a more convenient order creation process, you can use
OneStepCheckout 5 for JoomShopping 5+
,
while Telegram Order Informer delivers the order information to managers after checkout.
Main features
- automatic notifications about new JoomShopping orders;
- notifications about order status changes;
- configuration of the order data included in messages;
- operation through your own Telegram bot;
- delivery to a Telegram channel or group;
- selection of the required channel or group in the extension settings;
- shared order notifications for a team of managers.
Telegram Order Informer for JoomShopping 5+ delivers operational order notifications where managers are most likely to see them quickly — in Telegram. New orders and status changes no longer require constant monitoring of the store administration panel.